Thursday, October 18, 2018

Executive Hotel Lounge Review: Fairmont Hotel

One of the best club lounges in Manila, Fairmont Hotel Makati promises great value for your hard-earned money and delivers exceptional customer service as well. Read on why CS and I loved it here so much that we chose to book a room here twice last month for a weekend of relaxation.

To read on our Fairmont Gold Room experience, please click here.

Ambiance and Amenities.

Fairmont Hotel may be a business hotel but it never lacks warmth and genuine amiability. The moment we entered the lounge, the staff happily greeted us (like we're old friends) and immediately offered drinks. Only after we settled that he asked for my ID to process our check-in.

Variety and Abundance of Snack Choices.

The lounge offers limited but filling and delicious snack choices. On both occasions, servings of breads, assorted cheese, cold cuts, sushi, canapes, pasta, sandwiches, and desserts were available during the evening cocktails. Since I'm trying to cut down on my food intake, eating light at night is always a welcome idea which also saves us a few hundreds/thousands on dinner bill.

Unlimited alcoholic & non-alcoholic beverages.

Tea, coffee, juices, and soft drinks are available throughout the day while a selection of complimentary spirits and liquors are served from 6:00 PM to 8:00 PM.

Operating Hours.

  • Afternoon tea - 2:00 PM to 5:00 PM
  • Evening cocktails - 6:00 PM to 8:00 PM
  • Breakfast - 6:00 AM to 10:00 AM (weekdays) or 11:00 AM (weekends & holidays)

Full Breakfast Buffet.

Guests have the option to a hearty Continental breakfast served at the Fairmont Gold Lounge or choice of sumptuous international cuisine at Spectrum, the hotel's all-day dining restaurant. We tried both - at the lounge on our first stay then at Spectrum on our second. Variety wise, Spectrum wins as to be expected but if you want to avoid the crowd, the lounge is your best bet. In terms of customer service, we were amazed by the staff's dedication in making sure that every guest is treated with utmost respect and enjoys a wonderful experience in their Fairmont stay.

Other Perks & Services Offered.

  • Use of board room for up to 2 hours
  • One complimentary parking per room
  • Early check-in and late check-out (subject to availability)

Overall Service.

If I were to rate the service at Fairmont Gold Lounge, it would definitely be 11/10! From the security to the lounge staff, every single person we met at Fairmont were friendly, polite, genuinely helpful and would go the extra mile to address concerns and requests by the guests.


Fairmont Hotel
1 Raffles Drive, Makati Ave.
Makati City, Metro Manila, Philippines
Tel.: (632) 795-1888

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